Report a Claim

Report A Claim

Do you have a claim to report?

At UFG, we understand that a loss can turn your world upside down, which is why we are committed to making the claim process as simple as possible—bringing your world right side up in no time.


How to report a claim to UFG

UFG encourages you to report your claim as soon as possible after a loss, using one of our three claim-reporting options. We have claims representatives strategically located throughout the country, allowing us to resolve claims quickly and efficiently. If a property loss occurs outside of normal business hours, please take reasonable measures to protect the property from any further damage.

All pollution claims should be reported immediately to XL Catlin at 800-432-2481—24 hours a day, seven days a week. Pollution claims are time sensitive and XL Catlin provides expert, cost-effective services to respond to spills and manage pollution-related incidents.

Report your claim online

Report your claim online

UFG and United Life policyholders can complete our online claim form. For efficient processing of your claim, please provide as much detail as possible on the form.


Report your claim by phone

UFG Customers

(Commercial and Personal Insurance)

Call 800-343-9131 to report auto, home and business insurance claims — 24 hours a day, seven days a week.

United Life Customers

(Life Insurance and Annuities)

Call 866-281-1921, toll free, to report life insurance and annuity death claims.


Report the claim to your agent

Report the claim to your agent

If you are unable to find your insurance agent’s contact information, use our UFG Agent Locator for assistance.