Insurance Services

Services

Business insurance services

Valuable services for agents and policyholders delivered through in-house UFG teams


Ready to insure with UFG?

An insurance policy includes more than coverages, limits and deductibles. At UFG Insurance, our policies are complemented by a variety of business insurance services designed to meet the needs of agents and policyholders and add value to our insurance protection.

From claims to risk control and service center to premium audit, our valuable insurance services are delivered through a collective of in-house UFG teams — all committed to providing exceptional service, responsive support and positive outcomes to our customers.

Claims

We view each claim as an opportunity to reaffirm to policyholders that they made the right decision by entrusting their business with UFG. With compassionate service, specialized adjusting teams and dedicated claims advocates, we strive to resolve claims as quickly as possible.

Risk control

Our risk control team puts specialized skills and advanced technology to work for a broad range of industries. Whether conducting risk assessments or providing consultative services, our team delivers holistic risk management expertise that extends far beyond checking boxes and running reports.

Service center

UFG Service Center handles everything from auto ID card and certificate of insurance requests to coverage and billing questions for policyholders. With licensed service underwriters, designated points of contact and a goal of one-call resolution, we impart a person-centered approach to every interaction.

Premium audit

The annual premium audit process is a necessary step that shouldn’t be unnecessarily stressful for business owners. At UFG, we work to ensure that our policyholders know what to expect upfront, with a premium audit process that is designed to be stress-free.