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2017

Hurricane Harvey update

Released on: Sep 6, 2017, 13:40 PM
Gulf Coast regional office reopened

Less than two weeks after Hurricane Harvey made landfall in Texas, our office in Webster, Texas, officially reopened for business on Tuesday, September 5.

Though Hurricane Harvey has ended, the long process of recovering from this catastrophic natural disaster is only beginning for the people of Texas. Our storm team of employee adjusters is currently on the ground in Texas surveying damage and responding to losses, with additional team members on standby to ensure the efficient handling of claims. 

How can I report my claim?
We offer three convenient ways to report your claim:
     • Online at ufgInsurance.com
     • By phone at 800-343-9131
     • Directly to your UFG Agent

Billing Information

UFG is extending our payment grace period for policyholders residing in Texas counties declared disaster areas. If policyholders need to request a payment extension to ensure coverage remains in force or inquire about upcoming bills or automatic payment deductions, please contact us using the following methods: 
     • Phone: 800-637-6309 (7 a.m. to 6:30 p.m. CT)
     • Email: ufgdbacctg@unitedfiregroup.com

In addition to mailing payments to UFG at P.O. Box 73909, Cedar Rapids, IA 52407-3909, policyholders can make online payments at ufgInsurance.com and ufgPolicy.com and telephone payments at 800-450-9239. 

Thank you for your continued support and understanding in the aftermath of Hurricane Harvey. If you have any questions or concerns, please contact UFG at 800-332-7977.